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FAQ / BOOJIE BIJOUX / frequently asked questions

WHEN WILL I RECIEVE MY ORDER ?
  • while we strive to process all our orders in 24 hours, please allow us 1-2 business day to process your order, starting from the confirmation date .
  • once your order has been shipped, an email including your tracking number will be sent to you .( THOUGH THE MAJORITY OF PACKAGE WILL ARRIVE ON TIME, PLEASE BE AWARE THAT DUE TO COVID DELAY MAY OCCUR ) ___ DON'T HESITATE TO CONTACT US IF YOU HAVE ANY QUESTION  

WILL MY JEWLERY TURN MY SKIN GREEN?

    • LET'S CLEAR THE MYTH!!! skin that turns green is due to the chemical reaction of oxidation in the skin  that creates a residue on the metal, and does not occur due to the poor quality of the jewelry (THAT'S A MYTH) , this can happen even with wearing fine expensive jewelry.  PEOPLE THAT EXPERIENCE  THIS TENDS TO HAVE A HIGHER ACIDIC PH WITHIN THEIR SKIN . the discoloration does not indicate anything harmful to your health and can just be washed away with soap and water . 

  • You see, Sterling silver is composed of 92.5% of silver. However, it's not strong by itself (it takes on a liquid form), so the other 7.5% is a combination of other metals most commonly, copper and zinc. These other metals give sterling silver its durability to be used in items like jewelry, plates, and silverware. 

    When a ring turns your finger green, it doesn't necessarily mean that it's a cheap piece of jewelry. This is a common misconception - all metals oxidize at some point, regardless of the worth of the piece.

    Your finger turns green from sterling silver because of a chemical reaction between the metal and your skin. Copper is usually the culprit; it reacts with the pH levels on your skin to create the green color where your skin and the metal meet.

    Take a look at the hand cream next to your bed, too - some of the chemicals in these creams will also cause the metal to oxidize, even if your skin isn't normally sensitive.                                                                 IF YOU ARE ONE OF THE FEW PEOPLE THAT EXPERIENCE A GREEN FINGER HERE ARE SOME SIMPLE STEPS TO TAKE TO PREVENT THIS BESIDES OUR JEWELRY CARE GUIDE : 

  1. KEEP YOUR HANDS DRY :

    A simple solution is to take off your rings before you shower, wash your hands, go swimming, etc. This is much easier said-than-done, of course, but it's something to keep in mind.

    Swimming is a big one, as the chlorine in pool water can cause damage to your jewelry.

    2. Apply a polymer barrier :

     This is a method that tends to be more effective, and it's not too expensive  either. you'll need to re-apply every few weeks. This is also a safer bet  as it's specifically made for jewelry and won't cause any damage to your rings.

    DO WE SHIP WORLDWIDE ?

    • absolutely, please visit our shipping page for more info                                                                                                                                                 WHAT MATERIALS ARE YOUR PIECES MADE OF ?  
    • All of our jewelry is made from either 925 sterling silver , stainless steel or brass . All our jewelry are nickel and lead FREE. ( each material is listed under each product details description.)
    • PLEASE BE AWARE THAT EVERYONE SKIN CAN REACT DIFFERENTLY TO CERTAIN METALS AND PLATING DUE TO THE NATURAL OIL IN THEIR SKIN , WE ARE NOT RESPONSIBLE FOR ANY REACTION YOU MAY HAVE TO OUR PRODUCT __PLEASE VISIT OUR JEWELRY CARE PAGE FOR MORE INFO.